Skip to main content

Intensity: Activity

Written by Jon Trasobares

This chart allows you to analyze the type of activity during the selected period and users. It displays the number of visits, emails, calls, activity, call duration, etc. The data can be visualized in various charts and time formats.

In the left-hand dropdown menu, you can filter your activity by:

  • Visits

  • Call Time

  • Emails

  • Activity

  • User Activity Score

  • New Opportunities

At the top-right corner of the chart, you will find a grid of icons with various display options.

  • Absolute Value Chart: This chart displays an unstacked graph and is very effective for viewing absolute values and analyzing the values that have the most impact.

  • Aggregate Absolute Value Chart: Stacks the absolute values by summing the entire series, making it practical for reviewing the total volume of all activity.

  • Percentage Distribution Chart: Useful for assessing relative status, regardless of specific momentary increases; it presents the data in percentages.

  • Manage the hourly distribution of activity.

  • View the chart by day, week, or month

Did this answer your question?