When you enter a contact file or add a new contact, the fields displayed are:

Contact details:

• First name and last name of the contact person for the customer or account.
• Account, name of the prospective customer or account.
• Telephone numbers, landline and/or mobile phone number of the company or account.
• E-mail, e-mail address of the company or account.
• Role, which corresponds to the position held by the customer’s contact person.
• Address details, city, province, postcode, country, etc.
• Comments, to include any details not included in the previous sections. On mobile devices, a voice memo can also be added.