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How to contact support?
Training avatar
Written by Training
Updated over 6 months ago

Getting in touch with our support team is easy and intuitive. You have two options:

Option 1: Contact through your profile

1. Click on your profile.

2. Select the “Contact support” option.

3. A form will open where you can describe your issue and attach images if necessary.

Option 2: Use the support chat

1. Click on the chat application icon located at the bottom right of the screen.

2. A help menu will appear where you can:

• Review your recent messages.

• Send a message and start a chat with our support team*.

• Access our courses and Help Centre.

• Consult recommended articles.

• Open a technical issue using a form.

Our team is here to assist you and ensure you have the best possible experience with ForceManager.

Hours of Operation

Our team is here to assist you and ensure you have the best possible experience with ForceManager.

Continental Spain: 8am to 2am, Monday to Friday

Depending on the customer’s country:

Central Europe: 8am to 2am, Monday to Friday

Mexico City: 3am to 9pm, Monday to Friday

United Kingdom: 7am to 1am, Monday to Friday

New York: 4am to 10pm, Monday to Friday

*Additionally, the following email addresses are available:

All emails will receive a response with a ticket number.

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