How does Caller ID work with ForceManager?

With Caller ID, you don’t need to copy all your ForceManager contacts to your device for a call to be identified. Thanks to iOS 10 integration with ForceManager, all contacts stored within the CRM are now identified by your device regardless of whether or not this information is stored directly in your contact list.

How can I set up Caller ID with ForceManager?

You can activate Caller ID for ForceManager by going to Settings > Phone > Call blocking & Identification > ForceManager