Getting in touch with our support team is easy and intuitive. You have two options:
Option 1: Contact through your profile
1. Click on your profile.
2. Select the “Contact support” option.
3. A form will open where you can describe your issue and attach images if necessary.
Option 2: Use the support chat
1. Click on the chat application icon located at the bottom right of the screen.
2. A help menu will appear where you can:
• Review your recent messages.
• Send a message and start a chat with our support team*.
• Access our courses and Help Centre.
• Consult recommended articles.
• Open a technical issue using a form.
Our team is here to assist you and ensure you have the best possible experience with Sage Sales Management.
Hours of Operation
Our team is here to assist you and ensure you have the best possible experience with Sage Sales Management.
Continental Spain: 8am to 2am, Monday to Friday
Depending on the customer’s country:
Central Europe: 8am to 2am, Monday to Friday
Mexico City: 3am to 9pm, Monday to Friday
United Kingdom: 7am to 1am, Monday to Friday
New York: 4am to 10pm, Monday to Friday
*Additionally, the following email addresses are available:
soporte@forcemanager.net for Spanish
support@forcemanager.net for English
supporto@forcemanager.net for Italian
All emails will receive a response with a ticket number.