Are phone calls registered on ForceManager?

To start syncing your phone calls with ForceManager, all you have to do is install the application on your mobile device and log in.

The contact’s phone number field must be completed so that the calls are properly registered on ForceManager within the activity of the account concerned. You will therefore be able to see all the telephone interaction held with the customers. You can also report the content of the call so that you do not forget anything. To do so, go to activities.

The call syncing feature is only available on Android devices. For iOS only outgoing calls made from the application are registered and the call duration will not be recorded.

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