What happens when I make a call from ForceManager?

If you call a contact by clicking on the telephone icon on ForceManager, once the phone call has come to an end, the sales advisor will access the post-call report screen by clicking on the backspace key on the phone call screen.

In this post-call report, the sales rep can record a comment about the call and add a visit or call reminder in the agenda.

Was this article helpful?
Sign up to give your opinion about our articles.