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Getting Started with Accounts

Manage the companies, customers, prospects and business relationships that form the foundation of your CRM.

Written by Training

What are Accounts?

Accounts are the organisations you work with in Sage Sales Management. They can represent customers, prospects, former customers, partners, suppliers or any other business relationship you want to manage.

Accounts are the starting point for organising your commercial activity, as contacts, activities and opportunities are all linked to them.

Why it matters

A well-maintained account database helps you:

  • Organise your customer portfolio.

  • Track interactions with each organisation.

  • Manage opportunities more effectively.

  • Improve planning and customer coverage.

  • Build a complete and reliable CRM database.

Guided walkthrough

Launch tour

Launch the interactive tour to discover the Accounts menu and create your first account.

Preview

In the Accounts menu you can:

  • View your companies in a list or map view.

  • Search and filter accounts.

  • Create new accounts.

  • Manage account information.

  • Access related contacts, activities and opportunities.

What’s next?

Now that you understand the purpose of Accounts, explore the module in more detail and complete your first tasks.

Understand the module

  • Understanding Accounts

Complete your first tasks

  • Create an Account

  • Find and Filter Accounts

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